Browser Access Restrictions
The following sections describe how to troubleshoot browser access restriction issues that may occur when trying to access Belden Horizon Data Operations.
Browser Warnings
Browsers typically display one of the following two warnings when trying to access Belden Horizon Data Operations:
- Your connection is not private
- You connection is not secure
Belden Horizon Data Operations uses self-signed certificates by default. This type of warning is expected when using a self-signed certificate in a local environment.
You can bypass browser warnings on Google Chrome and Mozilla Firefox as follows:
- To bypass the browser warnings on Google Chrome, click Advanced, and then click Proceed to <website> (unsafe) at the bottom of the page.
- To bypass the browser warnings on Mozilla Firefox, click Advanced, and then click Add Exception... at the bottom of the page. Click Confirm Security Exception on the pop-up window
Browser Access Restrictions
The following table details some of the reasons for browser access restrictions and recommended steps to resolve the issues.
Possible Causes | Recommended Steps |
|---|---|
Needs SSL Certificate from trusted authority | Belden Horizon Data Operations includes a self-signed certificate, but you can add additional certificates. See for more information. |
Wrong date and time on computer/device | Verify that the date and time are correct on the device. |
Browser cookies and cached files | This usually only occurs in the Chrome browser. Clear the cookies and cache. |
Anti-virus software block SSL connection | Try disabling the anti-virus software. |
DNS caching | Clear the DNS cache using the ipconfig command in Windows: ipconfig / flushdns |
Owner has configured website improperly | This usually only occurs in the Firefox browser. Add the Belden Horizon Data Operations IP address to the browser's website exceptions list to proceed. |