Test a Provider

5 min

You can test an LDAP provider from the Authentication Providers list or the Configuration Update Provider dialog box by navigating to System > LDAP/AD Auth.

Tests include:

Connection status
Groups status, count, and details
Users status, count, and details

Important: To receive meaningful test results, the LDAP server must be connected to the network.

Test an LDAP Provider

To test an LDAP provider:

Navigate to System > LDAP/AD Auth. The Authentication Providers pane appears.
Click the Action menu next to a provider and select Test. The Provider Test Result dialog box appears detailing the test results.

The test function for authentication providers

View Groups and Users details

You can view information on Groups and Users from the Provider Test Result dialog box. To view the information, click the Info icon in the Groups or Users section. The details for the users or groups configured on the LDAP server drop down.

The Provider Test Result dialog box

Details for Groups include (for each listed group):

DN
Group ID
Group Name
Users DN, Group ID and Group Name

Details for Users include (for each listed user):

DN
Group ID
First Name
Last Name

Test an LDAP Provider Configuration

To test an LDAP provider configuration:

From the Authentication Providers pane, click the Actions next to a provider and select
Configure.
Click Test. The Update Provider dialog box changes to include test results for the selected provider.