FAQs

Information on how to access the initial credentials will be provided to you via email after your order is completed. They are also available through the Litmus Edge documentation.

Log in to the Litmus Edge Web UI the First Time

1. Litmus will deploy one Virtual Machine via Microsoft Azure.
2. The customer will be provided with the URL to access that VM.
3. By default, the IP used to purchase the Subscription is allowed to access the VM.
4. Further IP addresses can be added later by the customer.

The hosted trial does run on Microsoft Azure hosted VM’s.

Customer accounts can only deploy 1 Free hosted trial.

The hosted VM will run for the duration of the hosted trial which is 14 Days.

It is currently not possible to extend the duration of the sandbox.

Under your account you will find the Hosted Sandboxes tab. Which gives you the URL and which IP address are permitted to access it.

Under your account you will find the Hosted Sandboxes tab. Under the Actions column, you find the buttons to stop or restart your hosted trial VM.

Under your account you will find the Hosted Sandboxes tab. Under the Actions column, you find the button to edit the permitted IP’s able to access the hosted trial.

Customers need to provide their public IP, which is assigned to the customer by their ISP. NOT the IP set for their laptops network card.



You can find your public IP using webpages such as https://whatismyipaddress.com.



As we value our customers privacy, customers can Opt-In to receive Emails regarding their Orders and Subscriptions by checking on checkout the checkbox.